Shipping And Return Policy
Shipping Policy
At LiveWell Peptides, we are committed to delivering your orders quickly, securely, and efficiently.
1. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation
Orders are not processed on weekends or public holidays
Orders placed before 4:00 PM (CST) will be processed the same business day. Orders placed after this time will be processed on the next business day.
2. Shipping Methods & Delivery Time
We use trusted carriers such as USPS, UPS Ground, or FedEx.
Standard Shipping: 3–5 business days
Expedited Shipping: 1–3 business days (if selected at checkout)
👉 Delivery times are estimates and may vary depending on location and carrier performance.
3. Shipping Costs
Free shipping on orders over $200
Shipping costs for other orders are calculated at checkout
4. Shipping Coverage
We currently ship within the United States.
5. International Shipping
At this time, we only offer shipping within the United States. We do not provide international shipping.
6. Tracking Information
Once your order is shipped, you will receive a tracking number via email.
7. Delays & Carrier Issues
We are not responsible for delays caused by shipping carriers
Weather, holidays, or logistics issues may affect delivery time
8. Lost, Stolen, or Damaged Packages
Once the package is handed over to the carrier, we are not liable for lost or stolen packages
If your order arrives damaged, please contact us within 48 hours with proof (photos)
9. Incorrect Address
Customers are responsible for providing the correct shipping address
If a package is returned due to incorrect address, reshipping fees will apply
10. Research Product Shipping Disclaimer (IMPORTANT)
All products are shipped as laboratory research materials only.
Not intended for human or veterinary use
No special medical or temperature-controlled shipping is guaranteed unless explicitly stated
Customers are responsible for proper handling upon delivery
11. Contact Information
If you have any questions regarding shipping, contact us:
Email: sales@livewellpeptides.com
Phone: +1 (469) 924-4959
Address: 1910 Pacific Ave #9350, Dallas, Texas 75201, USA
