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Questions about products, orders, shipping, or payments? Contact us.

    LiveWell Peptides is a US research peptide manufacturer based in Dallas, Texas. Our team answers questions about orders, product specifications, batch documentation, shipping, wholesale pricing, and private label partnerships. Whether you are placing a first order or sourcing at volume, you can reach a real person during business hours.

    How to Reach Us

    • Phone or text: (469) 924-4959
    • Email: sales@livewellpeptides.com
    • Address: 1910 Pacific Ave #9350, Dallas, Texas 75201, USA
    • Business hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time
    • Response time: we aim to reply to email enquiries within one business day

    What We Can Help With

    • Orders and shipping — order status, tracking, cold-chain packaging questions. US orders placed before 2pm CT (Mon–Fri) ship same-day, with free domestic shipping over $200. See our shipping policy.
    • Certificates of Analysis — batch-specific COAs are published on our COA page. If you need documentation for a specific lot that is not listed, email us and we will send it.
    • Product specifications — CAS numbers, molecular weights, purity data, storage and reconstitution guidance for laboratory use.
    • Wholesale and bulk pricing — volume discounts apply automatically at checkout, and dedicated pricing is available for larger quantities. See our distributor program.
    • Private label partnerships — we manufacture for partner brands with low minimum order quantities. Learn more about private and white label manufacturing.
    • Affiliate program — questions about commissions, tracking, or payouts through our affiliate program.

    Before You Contact Us

    Many questions are already answered in our documentation. Specifically, our FAQ page covers ordering, payment, and shipping questions, while our manufacturing page explains our cGMP process and testing standards. For compound-specific background, our research library summarises published literature by peptide family.

    Frequently Asked Questions

    How quickly does LiveWell respond to enquiries?

    We aim to respond to email enquiries within one business day. For time-sensitive order questions, calling or texting (469) 924-4959 during business hours is fastest.

    Where is LiveWell Peptides located?

    Our facility is located at 1910 Pacific Ave #9350, Dallas, Texas 75201, USA. All orders ship directly from Dallas with same-day dispatch on business days before 2pm CT.

    How do I request a Certificate of Analysis?

    Batch-specific COAs are published openly on our COA page. If the lot you need is not listed yet, email sales@livewellpeptides.com with the product name and lot number and we will send it.

    Do you offer wholesale or private label manufacturing?

    Yes. We manufacture research peptides for partner brands with low minimum order quantities, and offer tiered wholesale pricing for distributors. Contact our team to discuss requirements.

    Can LiveWell advise on research protocols or dosing?

    No. We supply research materials with full analytical documentation, but we cannot advise on experimental design, protocols, or any form of administration. All products are for in-vitro laboratory research only and are not for human or animal consumption.

    All LiveWell products are supplied strictly for laboratory research use only — not for human or animal consumption. Our team cannot provide medical, clinical, or dosing guidance of any kind.